Retail Staffing Coordinator | The Gabba

Location: Woolloongabba, VIC

Engagement: Full-Time

About the Role

Based at The Gabba, the Retail Staffing Coordinator plays a key role in supporting Retail Operations as part of a close-knit staffing team. This position combines strong administrative capability with a proactive, hands-on approach to event operations.

You will be responsible for managing and maintaining our Employee Management System to ensure all retail shifts are filled and confirmed efficiently. This includes updating staff profiles, skills, and competencies, and communicating clearly and promptly with retail team members.

While primarily administrative, this role also requires operational involvement during busy event periods, providing a fast-paced, challenging, and rewarding work environment.

About You

You’re a team player with excellent multitasking skills, strong attention to detail, and a positive, can-do attitude. You thrive under pressure, communicate with confidence, and enjoy contributing to a collaborative and energetic workplace. Experience in staffing coordination within a large venue or stadium environment will be highly regarded.

Skills & Experience

• Excellent communication and interpersonal skills
• Highly organised, process-driven, and proactive in forward planning
• Genuine customer focus with an exceptional telephone manner
• Self-motivated, enthusiastic, and adaptable
• Proven ability to meet tight deadlines and manage competing priorities
• Comfortable working autonomously and taking initiative
• Proficient in Microsoft Office Suite (Outlook and Excel essential)
• Recruitment or payroll experience highly desirable
• Ability to perform effectively in a high-pressure, fast-paced environment

Additional Requirements

This dynamic role requires flexible availability, including weekdays and event days, which may fall on evenings or weekends.

Sound like you?

Ready to take on an exciting role in one of Queensland’s most iconic venues? Apply now!